Refund policy

Returns
We accept returns for 30 days after you made your purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. This policy helps keep our everyday prices lower and preserves the shelf life of our products for our customers. 

To be eligible for a return, your item must be unopened/unused and in the same condition that you received it. It must also be in the original packaging.

Refunds
Once your return is received and inspected, we will contact you to let you know. As long as the items are in a re-saleable condition, we will process your refund and send you a confirmation. Your credit will show in your account within a few days of the refund.

Late or missing refunds
Please contact us at info@cgco.co

Sale items
Sale items are not eligible for return

Exchanges

We will happily exchange a faulty or damaged item. If you have a faulty or damaged item, please send us an email at info@cgco.co. We do not cover return shipping to exchange an item that is not damaged or faulty.

Shipping
To return an unwanted product, you should email us at info@cgco.co and we will provide a return address. 

You will be responsible for paying for shipping costs for returning your item. Shipping costs for your original order are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you have a problem with the quality of any of our products, please email us at info@cgco.co for assistance.

These terms help us maintain the best pricing for our products and ensure customers aren't shipped used or damaged products. Thank you for understanding!