Frequently Asked Questions
SHIPPING & INSURANCE
How will I receive my order?
We ship orders via Fedex, UPS, DHL, and USPS. We usually ship orders out in 3 business days but this can be longer during high volume periods like sales promotions and holidays. We'll send you your tracking number when the order ships.
Once the carrier has your package, it's not usually possible for us to make changes.
If shipping to a P.O. Box, you must use a USPS shipping service.
Do you offer free shipping?
Within the 48 contiguous United States, shipping is free on orders over $75. Shipping will be calculated for orders below the free shipping threshold and for other states, territories, and overseas.
Do you ship internationally?
Yes! We just added new international shipping options. Choose from USPS or FedEx to receive your order in 2 - 9 days.
Do you take any efforts to ship sustainably?
We sure do! Our shipping boxes are made from recycled content and printed with natural ink. We use only recyclable void-fill and padding to protect items during shipping - never bubble or synthetic materials. While this works for 99% of orders, if something does break, please reach out to us and we'll get your a replacement as soon as possible (see DAMAGES section below for more information).
What happens if something is damaged when I receive it?
If an item has been damaged in transit, please contact info@cgco.co and forward a picture of the damages, including a picture of the lot number which is located on the back of the product under the label. Damages will be assessed on a case-by-case basis.
What do I do if something happens to the package in transit?
Unfortunately, things don't always go to plan with shipping. While we take the utmost care to pack your products well, once they are with the carrier, we have no control over the package. We want to make sure you get the products you need and treat each missing or damaged product claim individually. While we are not responsible for packages that are stolen or missing in transit, or damages, we will work with you to get replacements. We ask you to send photos of damaged product to help us make a claim to the carrier. This helps us keep free and low cost shipping options available.
Full Shipping Policy
Common Good partners with UPS, Fedex, DHL, and USPS delivery services. Within the 48 contiguous United States, shipping is free on orders over $75. Shipping will be calculated on orders below the free shipping threshold and for other states and territories.
To get your order to you as quickly as possible, we may opt to move your order to a different carrier from the one you chose at checkout. If we do this, it will always be at the same service or better. In most locations, can select faster shipping for an additional cost.
If you want to ship to P.O. Box you must choose a USPS service at checkout. If you choose free shipping or a different carrier, your package will be returned to us. We will refund you the value of the goods returned less the cost of shipping.
We ship orders out in 3-5 business days. You will see an estimated delivery date based on 3 days to ship your order. This might take longer during holidays. We'll send you your tracking number when the order ships.
RETURNS & EXCHANGES
What is your return policy?
If you are unhappy with any item purchased from www.commongoodandco.com, we accept returns and exchanges on unused and unopened items within 30 days. To maintain the best possible prices, we do not cover the cost of shipping returns and exchanges. The limited return window is to ensure the freshest product for all our customers. Please see our return policy here, or reach out to info@cgco.co for more details.
If you have a quality problem with any of our products, please contact info@cgco.co for assistance.
Sale items are not eligible for return.
If you have a problem with a product you purchased from one of our retailer partners, please reach out to them directly as we can't provide returns for products purchased from a third party.
Once the carrier has your package, it's not usually possible for us to make changes.
If shipping to a P.O. Box, you must use a USPS shipping service.
My cap broke, can you send me a new one?
Yes! Just email us at info@cgco.co and let us know which product cap you need and we'll send it right out.
PACKAGING
Why use refillable packaging?
Our mission is to reduce single-use packaging. Did you know that according to the EPA, only 28% of HDPE (type #2) plastic is collected for recycling in the USA? The rest is going into landfill, incinerators or the ocean. That's crazy.
What are refill boxes?
Refill boxes hold 2.5 gallons of cleaner, are made from thoughtfully sustainable materials, and if you return the liner to us, they use zero single-use plastic. Read below for packaging facts and how to return your liner.
Packaging
• 86% less plastic
• 100% post-consumer recycled cardboard
• Environmentally friendly ink
• LDPE type 2 plastic liner is also recyclable curbside
• Collapsable packaging minimizes freight
• Reusable spigot
• Closed-Loop Program for plastic liners
Closed-Loop Program
- When your Refill Box is empty tear open and recycle the refill box.
- Remove and retain the spigot for your next box (saves you $3). If it needs a clean, you can wash in warm water, or put in the utensil tray of your dishwasher.
- Remove the plastic liner. If it has any soap residue, please rinse out with water. Please drain well but it doesn't have to be dry to ship back to us.
- Collapse plastic liner by folding in half and pressing air out.
- Screw cap back onto collapsed liner.
- Stack multiple liners and put them into the box. Please send back a minimum of 4 liners at a time.
- Email us here to request a return label. Please include your name, ship from address, and approximate weight and measurements of the box you're using.
- We'll send you a shipping label. Apply the box and hand to the carrier. We might us UPS, Fedex, or USPS, depending on your location.
We clean sanitize and reuse liners indefinitely. Following these return directions helps us keep the program free and protects liners from damage which extends their useful life.
Email us with any questions at info@cgco.co.
Are there retailers near me where I can fill up my bottles?
We wanted to refill our bottles to keep that plastic out of landfill and oceans, so we created refill stations so you can bring your bottle back to the store and refill it over and over again, saving plastic and money.
Head over to our locations page to find a refill station near you or let us know if you'd like to see one in your local store.
Can I recycle any of your packaging?
Yes. If you know us, you know our mission for 10+ years has been to reduce single-use plastic packaging. True, this pouch is made from plastic, but unlike other pouches, it's made from one type of plastic and is recyclable! LLDPE plastic is #4 type, however, as a film, it's still not recyclable through many curbside collection services. But fear not- it is recyclable at most supermarkets and pharmacies! To recycle this pouch, please cut the spigot out and rinse any residual soap from the plastic film. Then use this website to find your nearest drop-off point.
We realize this is not the easiest way to recycle and we're working on plastic-free alternatives. In the meantime, thank you for putting in the effort to help save the environment by recycling!
What's your Closed Loop Program?
- When your Refill Box is empty tear open and recycle the refill box.
- Remove and retain the spigot for your next box (saves you $3). If it needs a clean, you can wash in warm water, or put in the utensil tray of your dishwasher.
- Remove the plastic liner. If it has any soap residue, please rinse out with water. Please drain well but it doesn't have to be dry to ship back to us.
- Collapse plastic liner by folding in half and pressing air out.
- Screw cap back onto collapsed liner.
- Stack multiple liners and put them into the box. Please send back a minimum of 4 liners at a time.
- Email us here to request a return label. Please include your name, ship from address, and approximate weight and measurements of the box you're using.
- We'll send you a shipping label. Apply the box and hand to the carrier. We might us UPS, Fedex, or USPS, depending on your location.
We clean sanitize and reuse liners indefinitely. Following these return directions helps us keep the program free and protects liners from damage which extends their useful life.
Email us with any questions at info@cgco.co.
INGREDIENTS
What's in your products?
We believe in transparency and keeping our customers informed. That's why we've always listed all of the ingredients in each of our products. Visit the page below to find definitions of all the ingredients we use, what they are and why we use them.
Are your products safe for everyone in my household?
Our products are gentle enough to use around kids and pets. They're phthalate, sulfate, and paraben free, and don't use harsh chemicals that contribute VOCs into the air. So rest assured our products won't hurt your most vulnerable family members.
Is there perfume in your products?
It's really important to us that we don't expose our kids or pets to harmful chemicals. Synthetic fragrances are made from many different compounds, some of which contain hormone disruptors like phthalates. We think it's better to stick to well-tested 100% pure essential oils. Oils can have strong properties too but we feel they're well tested and a better choice so we can decide what we want to bring into our home.
What about the formulations?
All our formulations are 100% readily biodegradable and free from harsh chemicals. They're concentrated to cut down on the carbon footprint made when moving product around the country. They don't have any unnecessary bells or whistles like dyes or strong fragrances. Just what you need, nothing you don't. We know from experience that they work really well and welcome any feedback!
LAUNDRY DETERGENT
I have family members with skin sensitivities, is your detergent safe for them?
Our laundry detergent is great for people with sensitivities, including babies and kids with eczema. We don't use any optical brighteners or harsh chemicals. It's best to stick with unscented products if you're prone to sensitivities but our 100% pure essential oil scented product washes clear so you shouldn't have any chemical residue to cause problems.
Is your detergent optimal for my HE washing machine?
Our formulation is specially designed for High-Efficiency machines (HE). That means it's concentrated and has a low foam profile. You can still use it in top loaders but you'll have to use 1.5 - 2x more. Make sure you only use the recommended dose to avoid soapy residues which can attract dirt to clothes and linens. It's also the best way to keep the product affordable and out of the water system!
How much detergent should I use?
A regular load in a high efficiency (HE) machine uses 2/3 fl oz (20 mL). A top loaded uses more water and needs 1-2/3 fl oz (40 mL).
Our new bottles don't have a measuring cap but we are happy to send you a measuring cup so you don't use more detergent than you need.
Using more detergent than we recommend can make it hard for your machine to rinse away. If fabrics aren't rinsed properly, detergent residue can attract dirt.
Can I use your detergent for delicates or hand washing?
Yes! Our detergent is gentle enough to use on your delicate washer setting.
For hand washing, add a small amount - like a teaspoon - of detergent in a small sink or bowl. Gently squeeze the soapy water through the garment. Rinse well and dry as recommended on the label.
SOCIAL RESPONSIBILITY
Do you test on animals?
No. We don't test on animals, nor does our supply chain.
In addition, we don't use any animal-derived raw materials for our liquid products, meaning our Lactic Acid is derived from plant sugars and our enzymes come from hay or grass.
What about sustainability?
When we use corn-derived ingredients, they're coming from non-GMO sources. As for our palm oil-derived ingredients, they are certified sustainable by the Roundtable on Sustainable Palm Oil.
Are your products vegan?
Yes, all our liquid cleaners are vegan. Our woolen dryer balls are not vegan as they're made with sheep wool.
PRIVACY POLICY
What do you do with my information?
We do not sell our customer's information. If you opt in to our newsletter, we will send you occasional emails about our products, promotions, etc. If you opt out of marketing, you will still receive transactional order and shipping messages.
Because we have to communicate with you about your order, you are not able to opt out of transaction emails.
Full Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@cgco.co or mailing us at: Common Good 185 Wythe Ave, 2nd Floor, #1, Brooklyn, NY, 11249, United States
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@cgco.co or by mail at Common Good
Re: Privacy Compliance Officer
96 West Street, Brooklyn, NY, 11222, United States
REFUND POLICY
Full Refund Policy
Returns
We accept returns for 30 days after you made your purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. This policy helps keep our everyday prices lower and preserves the shelf life of our products for our customers.
To be eligible for a return, your item must be unopened/unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will contact you to let you know. As long as the items are in a re-saleable condition, we will process your refund and send you a confirmation. Your credit will show in your account within a few days of the refund.
Late or missing refunds
Please contact us at info@cgco.co
Sale items
Sale items are not eligible for return
Exchanges
We will happily exchange a faulty or damaged item. If you have a faulty or damaged item, please send us an email at info@cgco.co. We do not cover return shipping to exchange an item that is not damaged or faulty.
Shipping
To return an unwanted product, you should email us at info@cgco.co and we will provide a return address.
You will be responsible for paying for shipping costs for returning your item. Shipping costs for your original order are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you have a problem with the quality of any of our products, please email us at info@cgco.co for assistance.
These terms help us maintain the best pricing for our products and ensure customers aren't shipped used or damaged products. Thank you for understanding!
TERMS OF SERVICE
Terms of Service
This website is operated by common good shop. Throughout the site, the terms “we”, “us” and “our” refer to common good shop. common good shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall common good shop, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless common good shop and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 135 Kent Ave, Brooklyn NY 11249.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@cgco.co.