Free shipping with orders over $65
Menu

FAQ

Everything we make is with people and the environment in mind. Here are answers to some commonly asked questions about our productions and environmental policies.


Ingredients

From the beginning, we've always listed all our ingredients on our products. Visit our Ingredients page to find definitions of all the ingredients we use, what they are and why we use them. 

Our products are safe for kids and pets. They're phthalate and paraben free.

 

 

Formulations

All our formulations are 100% readily biodegradable and free from harsh chemicals. They're concentrated to cut down on the carbon footprint made when moving product around the country. They don't have any unnecessary bells or whistles like dyes or strong fragrances. Just what you need, nothing you don't. We know from experience that they work really well and welcome any feedback. 

 

100% pure essential oils

It's really important to us that we don't expose our kids or puppies to harmful chemicals. Synthetic fragrances are made from many different chemicals, some of which contain hormone disruptors like phthalates. We think it's better to stick to well-tested 100% pure essential oils. Oils can have strong properties too but we feel they're well tested and a better choice so we can decide what we want to bring into our home.

 

Refillable packaging

Our mission is to reduce single use packaging. Did you know that according to the EPA, only 28% of HDPE (type #2) plastic is collected for recycling in the USA? The rest is going into landfill, incinerators or the ocean. That's crazy.

We wanted to refill our bottles to keep that plastic out of the system and created refill stations so you can bring your bottle back to the store and refill it over and over again, saving plastic and money. Click here to read more about our Refill Stations.

Head over to our locations page to find a refill station near you or let us know if you'd like to see one in your local store.  

  

Cruelty free and sustainably sourced 

We're certified cruelty free by the Leaping Bunny Organization. That means that we don't test on animals and our supply chain does not test on animals.

We don't use any animal-derived raw materials for our liquid products. Meaning our Lactic Acid is derived from plant sugars and our enzymes come from hay or grass. When we use corn-derived ingredients, they're coming from non-GMO sources. When we use palm oil-derived ingredients, they are certified sustainable by the Roundtable on Sustainable Palm Oil

 

 

 

Laundry detergent

Our laundry detergent is great for people with sensitivities, including babies and kids with eczema. We don't use any optical brighteners or harsh chemicals. It's best to stick with unscented products if you're prone to sensitivities but our 100% pure essential oil scented product washes clear so you shouldn't have any chemical residue to cause problems.

Our formulation is specially designed for High Efficiency machines (HE). That means it's concentrated and has a low foam profile. You can still use it in top loaders but you'll have to use 1.5 - 2x more. Make sure you only use the recommended dose to avoid soapy residues which can attract dirt to clothes and linens. It's also the best way to keep the product affordable and out of the water system. 

 

 

Returns

If you are unhappy with any item purchased from www.commongoodandco.com, we accept returns on unused and unopened items. Please reach out to info@cgco.co for more details.

 If you have purchased an item from one of our retailers, please reach out to them directly to review their returns policy.

Damaged Product

If an item has been damaged in transit, we are happy to refund or replace it. Please contact info@cgco.co and forward a picture of the damages, including a picture of the MFR number which is located on the back of the product under the label. 

 

 

Let's be friends!

Sign up for our newsletter and receive updates on new products and discounts!